Shipping Policy
At Bavewa, we are committed to providing you with efficient and reliable delivery services. Below is our website's (bavewa.com) shipping policy to help you understand our shipping process and related information.
Delivery Area
We are pleased to offer delivery services to all customers within Australia. No matter where you are located, we strive to ensure that your order arrives on time.
Shipping Fee Policy
- Free Shipping: All items enjoy free shipping, regardless of the order amount.
Processing Time
- Order Processing: Once your order is successfully confirmed, we will process and ship it within 1-2 business days.
- Delivery Time: Typically, delivery takes 3-7 business days, but the exact time may vary depending on the destination.
Shipment Tracking
After your order is shipped, we will send you a tracking number via email so you can view the delivery status in real-time. If you do not receive this information, please check your spam folder or contact our customer service team.
Return Address
If you need to return or exchange an item, please send it to the following address:
- Return Address: Booth No. 20395, District 2, International Trade City, Futian Street, Yiwu, Jinhua, Zhejiang, China (Self-declared)
Delivery Issues
If you encounter any issues during the delivery process, such as delays or damaged packages, please promptly contact our customer service:
- Email: service@bavewa.com
- Phone: +86 13667297181
Our 24-hour online customer service team is ready to resolve any issues and ensure your shopping experience is pleasant and smooth.
Thank you for choosing Bavewa! We look forward to providing you with high-quality products and services.